FREQUENTLY ASKED QUESTIONS
Welcome to our Frequently Asked Questions (FAQ) section! Here, you'll answers to common inquiries and helpful information to guide you. We are committed to providing you with the resources you need to enhance your experience. If you have any other questions, feel to reach out!
01
Where are you located?
We are located at 22 Mckee Crescent Mango Hill, however we also do mobile classes and events in other areas around Moreton Bay and Brisbane.
03
What do I need to bring?
You don't need to bring anything to our classes! Everything, including aprons are provided. You are welcome to bring a drink bottle if you would like!
05
What is your cancellation policy?
Cancellations up to 7 days before the first class will receive a full refund minus a $10 admin fee.
Cancellations made within 6 to 24 hours before the first class will receive a 50% refund. No refunds are available within 24 hours of the first class.
Art Lab may cancel a class due to insufficient numbers, offering either a full refund or an alternative class. Students will be allowed to take a maximum of one make-up lesson per term if notice is given prior to the class they miss. Students will be offered a lesson in another similar class. If none suitable can be agreed on, Artlab may offer a class at the end of the term.
02
How much do your classes cost?
Our prices range in price, and some classes are a once off class, while others are full term (8 weeks) of classes.
04
What do you cover in your classes?
Our term classes cover 4 weeks of one medium (e.g. painting), and then in the second half of the term another medium will be taught to students. Classes are aimed at specific age groups based on skills and abilities. Holiday and even classes are a one-off class that change in medium and theme.